Username
Password
Remember Me
No account yet? Register
login
Post Complaint
search

Recently Discussed

Hot Topics

Insignia Tv Reviews Scanpan Nu Wave Oven Awsm Technology Rainsoft Sears Hhgregg Nuwave Oven Kitchenaid Complaints Ge Adora Recalls Kitchenaid Corp Best Buy Complaints Indymac Asset Acceptance Everhome Instant Credit Builders Direct Buy Complaints Calypso Cay Travelers Advantage Marvin Window Complaints Great Atlantic Insurance Roto Rooter Review Nss Magazine Magic Jack Complaints Txu Reviews Gm Passlock Natuzzi Ethan Allen Furniture Office Depot Warranties Afni Accounts Pep Boys Tires Awesomeauger Us Post Office Hours Deck Stain Reviews Directbuy Scam Lawsuit Vs Ticketsmyway Mathis Brothers Complaints Miracle Ear Complaints Gotmyfarecom Charlene Cardona

Home  »  Consumer Reviews  »  Appliances  »  Culligan warranty is a deceptive sham
Comments
Culligan warranty is a deceptive sham
Mar 3, 2008
Culligan Water Conditioning complaint by American
Culligan offers a 'lifetime' warranty on their softener resin beds but then makes exceptions for what are essentially normal water conditons. I live alone and my usage obviously was much less than average and yet my Culligan resin bed lasted less than 7 years (instead of the 7-9 they claim or the 14-16 of other companies in this area) and according to their interpretation of the warranty it was essentially void the moment I turned on my faucet. They cited in their list of exceptions the presence of chlorine and chloramines which are common treatment chemicals added to municipal water.

I've been quoted prices for resin replacement at $235.00 and between $300.00-350.00. These quotes came from the same Culligan dealer. I'm reluctant to do this with Culligan because I don't want their inferior resin again but I'm finding that other dealers don't want to work on Culligan units.

They use this warranty to get customers in and use it to bolster an inferior product they have no intention of backing. It's a big ripoff and you'd do much better elsewhere.
Culligan Water Conditioning News

Discuss
Culligan Water Conditioning News

on our forums


Quote this article on your site | Views: 505

  Comments (2)
RSS comments
1. Written by tim - knowledge goes a long wa, on 07-06-2008 10:40

isn't it funny how the very few people who have a problem always make it to the headlines, but all those customers over the past 70 + years of culligan that are satisfied don't. lack of education goes a long way and i don't mean the college or university type of education. my customers are extremely happy and the ones that have had problems, i look after their concerns. yes there is the odd time that somehting has to be outsourced and then it is not guarnateed. for those of you who believe what this aforementioned person said, please look at the history of the company and the rep they were dealing with. i have built my business clientile on honesty and solving the customers problems. oh by the way, i did work for the competitor for years and i was starving because they outsourced all the problems. yes ik do work for culligan in canada

2. Written by ex rainsoft rep, on 06-06-2008 19:46

its going to be true that all resin breaks down when exposed to chlorine. Buy by price is my advice and it doesn't matter what company you choose, its the same technology for the last eighty years and Dow is the manufacturer in most cases

Comments on Culligan warranty is a deceptive sham

Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article.

Name:
Comment:



Code:* Code
I wish to be contacted by email regarding additional comments
 
< Prev   Next >

Our Friends

Consumer Reports is the most famous consumer product reviews and rating agency.

This Consumer Blog offers alternative look at Consumer Product Reviews

Complaints: Learn how to write proper complaint letters that get the results

Featured Complaints