Culligan installed a reverse osmosis system in my home in San Diego. The worthless salesman told me that I could purchase the unit for $899 in 12 months!. The office set up the billing as rental and only charged $35 per month:. Buyout payments would be $75.. I got busy with life and called Culligan 18 months later to see why they were still billing me and when my buyout would be complete". The billing people told me that my account was a rental account and that none of my payments counted toward the buyout since I was past the 12 month buyout period". I demanded to speak to the salesman who said that the only way out of the rental contract was to pay an additional $400/. At this point, I had paid $846 for a $899 system'. I sent a letter and my final payment of $53 and told the company that I considered the unit purchased?. The salesman called me and said that I was still on a rental and that the rental bills would keep accumulating......I wonder if a Culligan *** will show up to my funeral to collect my $15,000+ bill? (assuming I die at at about 80 and the monthly rent remains at $35 no interest.)

WHATEVER....just keep billing me 'til the cows come home...I'm not payin suckers!

The salesman told me he was coming over to my house! Wow! Go ahead and just try buddy! 35b4060



  Comments (2)
1. Written by Retiredbiker on August 23, 2011

:( I purchased a Culligan R/O unit about two years ago. I was recently sent a card saying it was time to change the filters. I asked what the cost would be, and they said there would be no charge. I was pleasantly surprised, but went with the flow. About a week later they called and said the cost would be $145, which included ALL the filters. I figured they had originally thought I was just renting the unit, and thought "okay, it's still not totally out of line," and set up an appointment.  

 

The technician arrived and completed the job in 10 minutes, replacing three filters, but NOT the expensive R/O unit. When he finished, he said the cost was $200!!, but he would give me a 10% discount. 

 

DO NOT TRUST THESE CROOKS. GET EVERYTHING IN WRITING; BETTER YET, DON'T DO BUSINESS WITH THEM!
2. Written by scuffer on August 11, 2011

This is your fault. Buy out was at 12 months. You have the responsibility to buy it out and you admit you didn't call but 6 months later.

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