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  • Sep 14
  • Utility
  • Hilton Head Island, South Carolina
  • Water Bill
  • 238
  • REVIEW RATING 5/5

We have had two incidences where the Culligan equipment has mal- fiunctioned and caused our water bill to double. They seemed unconcerned and told us we must report it right away. The problem was under our house and we only get a water bill every 4 months. So, who knew?. I am going to change companies and the new company has a way of monitoring the water usage daily with a remote. I have more... Read more

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  • Sep 07
  • Utility
  • Water Softener
  • 176
  • REVIEW RATING 4/5

After buying an expensive whole water filter house system, softener, and reverse-osmosis system from Culligan of Lincoln, I contacted them a year later to contract them to move the water softener over 12" for a remodeling of the laundry room. They sent an incompetent serviceman who cracked the barrel while hauling it outside to "rinse it out." I had to purchase a new water softener. The water... Read more

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  • Aug 05
  • Utility
  • Careless Water System Service
  • 1
  • 1
  • 153
  • REVIEW RATING 4/5

If your system has an issue on a weekend, forget about getting it taken care of, even if it means that your water purity is compromised. They won't come!! In fact, it will take a week!!! I've had this system for 4 years and they do not come in an emergency. Worst decision for my household was getting involved with Culligan. They only care about the sale, not the service. The technician is nice,... Read more

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  • Jul 23
  • Utility
  • Gaithersburg, Maryland
  • Filter Change Appointments
  • 84
  • REVIEW RATING 3/5

Filter change appointments have been missed twice in two attempts, despite "confirmed" 2-3 hour windows. I called in to check in the middle of the time window, was confirmed that the representative would arrive prior to the end of the window... and had no representative arrive. I have to reschedule a third time now; it's not only time, but money that is being lost for me in these missed... Read more

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  • Jun 19
  • Utility
  • Water Softner Maintenence
  • 180
  • REVIEW RATING 4/5

We purchased a home built in 2005 on April 3, 2013. The home contained a Culligan Gold Series Automatic Water Conditioner. We experienced a major leak with our Culligan Water Conditioner August 2, 2013. The tank is located in an interior storage room where our GeoThermal unit is located. We had stored irreplaceable photo albums and other important papers on the shelving in the room. Fischer’s... Read more

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  • Jun 18
  • Utility
  • Phoenix, Arizona
  • Soft Water Unit
  • 123
  • REVIEW RATING 4/5

I purchased a soft water unit from Culligan 9 years ago. I have had many problems with it but they came out to fix it without charging me a service call, because I had a Salt Warranty (you purchase their salt at a ridiculously high rate so that your water softener service call will be covered). I have just been charge for 3 bags of salt for $42.00 when my softener started acting up. The office... Read more

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  • Jun 13
  • Accounting
  • Jacksonville, Florida
  • Culligan Repair
  • 72
  • REVIEW RATING 3/5

Culligan Water of Jacksonville, Fl, is one of the worst company in town. I have called them for service maintenance and/or have them drop off salt for their system. they will NEVER respond back nor make a delivery, when I call them back, they act like I never called them the 1st time, claim there was no record of my call. I have a service maintenance schedule on my off day of work from 9am - 3pm,... Read more

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  • Feb 27
  • Utility
  • Los Angeles, California
  • Water Treatment System
  • 2
  • 2
  • 206
  • REVIEW RATING 5/5

Culligan poisoned our drinking water & made our family sick. Culligan water, Inc. installed & maintained a faulty whole house potassium water treatment system that poisoned our drinking water. My family was physically harmed, and while Culligan admitted to their negligence causing the poisoned water, they refuse to take action to prevent further damage to others. We requested that... Read more

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  • Feb 13
  • Utility
  • Manchester, Connecticut
  • Water Softener
  • 1
  • 1
  • 194
  • REVIEW RATING 4/5

After purchasing a home in June, 2011, the house came with well water treated by Culligan water softener. After the first week of living in my new house, I noticed red rings around bathroom sink drain, brown rings in toilet bowl, brown stains in dishwasher walls, spots on glasses and after 6 months I noticed a smell in the water when taking a shower. After complaining to Culligan about these... Read more

Was this review helpful? 2 1

  • Jan 08
  • Plumbing
  • House Water System
  • 257
  • REVIEW RATING 4/5

We live in an area with totally undrinkable water unless you have a system, due to iron so high the water is almost red. So, we have a chlorine and iron tank, plus a water softener. This system was purchased by the former owner days before we closed on the house four years ago. It has been nothing but a problem ever since. The local Culligan franchise doesn't make it any better. They only... Read more

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